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Returns and Refund Policy

STRESS - FREE RETURNS
If you don't like it, just send it back! **

There's no need to be nervous, if you find that:

— It doesn’t match your personality
— It isn’t as you imagined
— You were drunk when you ordered it

If the item is brand new/original condition, you can send it back and we will refund you no problem!! Send us a message within 15 days by clicking on the "YELLOW" tab "Contact us" at bottom right. 

We accept returns of unused/new/original products with original hangtags and packaging attached.

Step 1

Send us a message within 7 days of receiving all the item by clicking on the "YELLOW" tab "Contact us" at bottom right or email us via jehouse.miri@gmail.com. Please include details below;

- Name

- Email address

- order no

- items returning

- Reason for return.

NOTE : We will reply your email within 24-48 hours.

Step 2

We will email you a FREE prepaid label. Please check your SPAM or junk folder incase you did not receive email from us.

Step 3

Pack your items. Pack them securely, in the original package if possible.

Step 4

Ship it back. Note the tracking number for your records.

 

You can expect a refund in the same form of payment originally used for purchase within 2 days of us receiving your returned product.

 

** All swimwear, bodysuits, intimates, jewelry, face masks are final sale and non refundable.

 

SALE ITEMS
Sorry no refunds or exchanges on sale items, (but if it is a faulty item we will do our best to fix the fault). Send us a message by clicking on the "YELLOW" tab "Contact us" at bottom right if you have questions before you buy!

Note: If a customer ordered the wrong item or wrong size or wrong color, then the customer should bear the return shipping cost.