Returns and Refund Policy
STRESS - FREE RETURNS
If you don't like it, just send it back! **
There's no need to be nervous, if you find that:
— It doesn’t match your personality
— It isn’t as you imagined
— You were drunk when you ordered it
If the item is brand new/original condition, you can send it back and we will refund you no problem!! Send us a message within 15 days by clicking on the "YELLOW" tab "Contact us" at bottom right.
We accept returns of unused/new/original products with original hangtags and packaging attached.
Send us a message within 7 days of receiving all the item by clicking on the "YELLOW" tab "Contact us" at bottom right or email us via firstname.lastname@example.org. Please include details below;
- Email address
- order no
- items returning
- Reason for return.
NOTE : We will reply your email within 24-48 hours.
We will email you a FREE prepaid label. Please check your SPAM or junk folder incase you did not receive email from us.
Pack your items. Pack them securely, in the original package if possible.
Ship it back. Note the tracking number for your records.
You can expect a refund in the same form of payment originally used for purchase within 2 days of us receiving your returned product.
** All swimwear, bodysuits, intimates, jewelry, face masks are final sale and non refundable.
Sorry no refunds or exchanges on sale items, (but if it is a faulty item we will do our best to fix the fault). Send us a message by clicking on the "YELLOW" tab "Contact us" at bottom right if you have questions before you buy!
Note: If a customer ordered the wrong item or wrong size or wrong color, then the customer should bear the return shipping cost.